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Cornerstone Preprints Cornerstone University & Theological Seminary · Cameroon
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Assessing Behaviors and Factors That Influence Patient Care by Nurses at the Buea Regional Hospital, Southwest Region, Cameroon

Harry Fon Mbacham1, Blessing Anjeck Mbah1, Wilfred Chick Abanda1, Belinda Fon Tengu1, Hilaria Lah Pipa1, Didimus Sefela Wirba2, Vincent Njock Ntui2, Lucas Bami Agwe3

1 Department of Nursing, Cornerstone University and Theological Seminary, Limbe, Cameroon

2 Department of Medical Laboratory Science, Cornerstone University and Theological Seminary, Limbe, Cameroon

3 Department of Computer Science and Technology, Cornerstone University and Theological Seminary, Limbe, Cameroon

Published in Voice of the Publisher, 2025, 11(2), 295-306 · doi:10.4236/vp.2025.112021

Reader notice: this is an archived copy of an article that was peer reviewed and published in Voice of the Publisher, 2025, 11(2), 295-306. The journal remains the version of record.

Abstract

Nurses' attitude continues to be a major health problem in developing countries, especially as nurses' behaviour has a great influence on patient recovery. Patient safety is an important aspect of health care delivery and is critical to health care assessment, so assessing the behaviours and factors that influence patient care by nurses at the Buea Regional Hospital is imperative. This descriptive cross-sectional study targeted adult patients who received healthcare at the hospital between 3 January and 19 February 2024, recruiting 78 patients by non-probability sampling based on availability during data collection. The results give a largely positive picture of nursing care: 71.8% of participants attested that nurses spoke to patients politely, 60.3% observed nurses working effectively in teams, 66.7% felt safe during their stay, 66.7% reported nurses to be kind-hearted, and 71.8% felt free to express themselves. The study also identified systemic factors shaping nurses' attitudes, with 70.5% naming high workload, 65.4% pointing to a small number of staff per unit, and 42.3% reporting that nurses complained about low wages. The authors recommend workload management tools including shift rotation plans and task delegation, recognition and reward systems, and patient feedback mechanisms.

Keywords

nursing behaviourpatient carepatient safetyworkloadBuea Regional HospitalCameroon

How to cite

Harry Fon Mbacham, Blessing Anjeck Mbah, Wilfred Chick Abanda, Belinda Fon Tengu, Hilaria Lah Pipa, Didimus Sefela Wirba, Vincent Njock Ntui, Lucas Bami Agwe (2025). Assessing Behaviors and Factors That Influence Patient Care by Nurses at the Buea Regional Hospital, Southwest Region, Cameroon. Cornerstone Preprints, b2wniznc. https://doi.org/10.4236/vp.2025.112021

Cite the published version in Voice of the Publisher, 2025, 11(2), 295-306 where you can.

Declarations

Type
Research article
Competing interests
None declared.
Funding
None declared.

These are the authors' own statements. The repository records them and does not verify them.

Version history

Version 1 · Posted 28 May 2025 · Current versionPublished version, archived from the journal.